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  • 1. Delivery
  • 2. Installation
  • 3. Technical support and servicing

Delivery

When order is received  we will contact you by email / telephone to make arrangements for the delivery of your order. Our policy is to deliver the order within two days from the order date.

The price for each delivery service is  €4.50 in Malta and € 7.50 for delivery to Gozo. Other charges may apply for urgent orders and for weights exceeding 30kg.  Any costs relating to special transport or lifting required such as crane or high up will be charged separately, after informing you of the cost of this service.
Installation
We don’t just stop at delivering your new product to your home. We are able to offer you a range of services to get your product up and running as soon as possible so you don’t have to worry.
Whether you need a hand with basic TV setup or you want a sales representative to visit your home and advise on what solution will satisfy your needs, we have a wide range of services across all our major technology categories.
We can offer you the following services:

TV & Home theatre
  • Basic TV setup
  • TV wall mounting installation
  • Home cinema setup
  • Premium AV separates setup
  • TV & Home Cinema setup
  • 3D TV setup
  • Projector installation & setup (ceiling or wall mounted)
  • Projector screen installation
Computing
  • Home Wireless set-up
  • Operating system installation
  • Back-up & transfer of Data
For information on the above services and their respective costs please refer to the Services category under TV & Home Cinema and Computing

Technical Support & Servicing
If you need help with your product or require technical assistance please call our customer care on 21445603  or email us on support@ultimate.com.mt . If you have a warranty claim we invite you to bring your product together with your proof of purchase or fiscal receipt directly to our service center at the following address:


Cutajar Limited, 20,
Triq L-akwadott, Birkirkara,
BKR1971
Opening hours: Monday to Friday 9.00am – 1.00pm , 2.00pm – 5.00pm